- Financial Operations
Deposit & Withdrawal Policy
Fast, secure, and transparent fund management
Most deposit methods are processed instantly
Quick processing within 24-72 hours
Bank-grade encryption and fraud protection
- Log In: Sign in to your IC Unity account using your credentials
- Navigate to Funding: Access the “Deposit” section in your dashboard
- Select Method: Choose from credit/debit card, bank transfer, crypto, or e-wallets
- Enter Amount: Specify deposit amount (minimum $250)
- Complete Transaction: Follow instructions and confirm
- Confirmation: Funds reflect instantly (or 1-3 days for bank transfers)
Deposit Fees
- IC Unity does not charge deposit fees.
- Note: Your bank or payment provider may impose charges.
Processing Times
- Cards: Instant
- E-Wallets: Instant
- Bank Transfer: 1-3 business days
- Crypto: 10-30 minutes
Minimum Deposit
- Basic Account: $250
- Standard Account: $1,000
- Professional: $5,000
- VIP Account: $25,000
Security
All deposits are protected with SSL encryption and secure payment gateways. Your financial details remain confidential.
- Deposits are generally non-refundable unless otherwise stated
- Deposits must be made from accounts in your own name
- Third-party deposits are strictly prohibited (AML compliance)
- Deposit amounts apply toward total trading balance
- Currency conversion fees may apply for non-USD deposits
- Log In: Access your IC Unity account
- Navigate to Withdrawal: Go to “Funds Withdrawal” section
- Select Method: Choose your preferred withdrawal method
- Enter Amount: Specify amount (must be within available balance)
- Submit Request: Provide required information and submit
- Verification: Request may require identity verification (KYC/AML)
- Processing: Funds processed within 24-72 hours
Withdrawal Fees
- Bank Transfer: Free (may have bank fees)
- Cards: Free
- E-Wallets: Free
- Crypto: Network fees apply
Processing Times
- Cards: 3-5 business days
- Bank Transfer: 3-5 business days
- E-Wallets: 24-48 hours
- Crypto: 10-60 minutes
Minimum Withdrawal
- Cards/Bank: $100
- E-Wallets: $50
- Crypto: $100
Same-Method Rule
- Withdrawals must be processed to the same account used for deposit (AML/KYC compliance).
⚠️ Important Withdrawal Rules
- Identity Verification Required: All withdrawals require KYC verification
- Same Source Withdrawal: Funds must be withdrawn to original deposit source
- Cannot withdraw to accounts that are not in your name.
- Bonus Funds: Bonus terms must be met before withdrawal
- Position Requirements: All open positions must be closed before withdrawal
- Cancellation: Withdrawal requests can be cancelled if not yet processed
Deposit Refund Terms
- Non-Refundable Deposits: Deposits are generally non-refundable unless otherwise stated in specific service terms
- Cooling-Off Period: 14-day cooling-off period for eligible clients (EU residents only)
- Refund Processing: If approved, refunds processed within 5-10 business days to original payment method
- Partial Refunds: May be issued at IC Unity’s discretion
Chargeback Policy
Clients acknowledge that Visa/MasterCard chargeback rules apply but must attempt dispute resolution with IC Unity before initiating chargebacks.
- Contact our disputes team at disputes@icunity.com first
- Provide detailed explanation of the issue
- Allow 10 business days for internal resolution
- Unauthorized chargebacks may result in account suspension
- Account Cancellation: You may close your account at any time by withdrawing all funds and contacting support
- Pending Transactions: All pending transactions must be settled before account closure
- Deposit Forfeiture: Failure to complete account activation may result in deposit forfeiture as per terms
- Service Cancellation: Changes to bookings or premium services must comply with specific cancellation terms
All withdrawals are subject to verification procedures in compliance with AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations.
Required Documents for Withdrawal Verification:
- Government-issued photo ID (Passport, Driver’s License, National ID)
- Proof of address (Utility bill, Bank statement – issued within 3 months)
- Selfie holding ID (for first withdrawal)
- Source of funds documentation (for large withdrawals over $10,000)
- Additional documents may be requested for enhanced due diligence
If you have a dispute regarding deposits, withdrawals, or refunds:
Step 1: Contact Customer Service
- Email: compliance@icunity.com | Toll free number : +448002081777
- Raise disputes within 30 days of transaction
Step 2: Escalate to Compliance
- If unresolved, escalate to compliance@icunity.com
- Allow 10 business days for internal review
Step 3: External Resolution
- Contact regulatory authority if still unresolved
- Subject to Comoros MISA jurisdiction
Regulatory compliance and investor protection standards apply in all operating jurisdictions.
Can I withdraw to a different account than I deposited from?
For security and AML compliance, withdrawals are usually processed to the same account used for deposit. Exceptions may apply – contact compliance@icunity.com for assistance.
How can I track my withdrawal status?
Track withdrawal status through your account dashboard under “Transaction History”. For assistance, contact our support team.
Can I cancel a withdrawal request?
Yes, you can cancel a withdrawal request as long as it hasn’t been processed yet. Contact support immediately at compliance@icunity.com.
Are my funds secure during deposit and withdrawal?
Absolutely! We use bank-grade SSL encryption, secure payment gateways, and segregated client accounts. Your funds are protected 24/7.
Contact Information
Reach out to us through any of these channels and we’ll respond as soon as possible.
Email Us
compliance@icunity.com
We'll respond within 24 hours
Call Us
Toll free number : +448002081777
Monday - Friday, 9am - 6pm EST
Visit Us
Bonovo Road – Fomboni Island of Mohéli – Comoros Union